Fin
#1 Customer Supportby Intercom · Best overall support agent
Fin by Intercom resolves customer conversations end-to-end across chat, email, and phone — trained on your help center, past conversations, and policies. Its $0.99 per-resolution pricing means you pay only for tickets it actually closes, with published average resolution rates around 65%. It also works over Zendesk and other helpdesks.
Visit Fin ↗Last verified June 10, 2026
Pricing
$0.99/resolution
Pay per resolved conversation
Free tier: No · Open source: No
Strengths
- + Pricing aligned to outcomes, not seats
- + Works on non-Intercom helpdesks
- + Fast setup from existing help content
Limitations
- − Costs scale directly with ticket volume
- − Complex account actions need custom workflow setup
Best for
SaaS support teamsStartups through mid-marketZendesk users wanting AI
Alternatives to Fin
Other customer support agents in the index, ranked.